JIO Customer Care, JIO Customer Care Number

JIO Customer Service Phone Number: Helpline, Complaint, and Toll-Free Jio is one of India’s leading telecom service providers. It is a Jio platforms subsidiary that runs a nationwide LTE network. The primary difference is that it does not use 2G or 3G services and only operates on 4G & 5g networks.

JIO Customer Care

One of the most noteworthy facts is that it quickly became India’s largest mobile network operator and the world’s third-largest mobile network operator. Because it has a large consumer base, consumers occasionally have problems with the services. In that situation, you can dial Jio’s customer service hotline.

JIO Customer Care Number

You may contact them at any time and they will answer any of your questions. This blog has JIO Customer Service Numbers for all Indian states.

 Jio Toll-Free Helpline Number (All India)

  1. 1860-893-3333
  2. 1991 (For recharge plans, data balance, validity, recharge confirmation)
  3. 198 (For complaints)
  4. 1800 891 9999 (For JioMoney’s customer care)
  5. 1800 889 9999 (If you are calling from other numbers you can reach JioCare)
  6. 1977 (For Tele-verification)
  7. 1800-890-9999 (For Lyf Smartphone and JioFi)
  8. 1800-896-9999 (For Jio Giga Fiber)
  9. 1800-893-3399 (For Jio Online shopping-related queries)
  10. JioBusiness Helpline Numbers-
    1. Enterprise Mobility Services: 1800-889-9333
    1. Enterprise Connectivity Services & Business Solutions: 1800-889-9444
    1. New Business Connection: 1800-889-9555
  11. 1800-890-9999 (JioPhone, JioFi & LYF Mobile)
  12. 1860-893-3333 (Online Shopping)

Jio Live Chat Support

Jio is attempting to provide customer help in every manner imaginable, which is why they developed Jio live chat support. This functionality is available on their website and mobile apps. You must follow the steps in order to receive assistance from chat support.

If you use the mobile application for chat support

  1. Download the My Jio app.
  2. Log in using your Jio number.
  3. You will see a bottom panel, there you need to click on “Jio Care.”
  4. Here you will find plenty of options like FAQs, Troubleshoot, and others. Click on the “Live Chat” option. 
  5. You will be redirected to a chat box where you can type your query and get instant help.

If you use Jio website for chat support

  1. Visit the official website of Jio.
  2. At the bottom right corner of the website, you will see a chat icon.
  3. Click on the icon.
  4. Now the chatbot will ask for your Jio number and details.
  5. After that, you can type your query and process it further. 

Jio Email Support

You can also connect with Jio customer support via email and resolve your issues.

  1. For new business connection, use email
  2. If you have queries related to Online Shopping, use email
  3. For any security vulnerability, use email
  4. For more support, you can follow these steps
  • Type Jio live chat support on Google search console.
  • Click on the official website of live chat support.
  • You will get a form to fill; here, you need to enter your name, Jio number, email id, query, and other related details. 
  • You can also upload screenshots or documents supporting your query.
  • After filling all the details, you just need to submit, voila!!
  • The executive will connect with you very soon.

Appellate Authority Contact Details

StateZoneEmail AddressContact No.Appellate Authority NameOffice Address
Andhra PradeshSouthappellate.ap@jio.com18008893999Rajasekhar MamillapalliReliance Corporate IT Park Ltd, H: No 40,72,D, KK Towers, Opp HDFC Bank, M.G Road, Vijayawada, AP-520008
BiharEastappellate.bih@jio.com18008893999Chandra PrakashReliance Jio Infocomm Ltd., B.D Complex, Plot 210/233, Rupaspur, Bailey Road,Patna- 801503, Bihar, India Pratim4th Floor, Dhan Trident, Block No. B3, PU 4, Commercial Scheme 54, Opp. Satya Sai School, Bombay Hospital Road, Indore, Madhya Pradesh, 452010
Delhi NCRNorthappellate.del@jio.com18008893999Sanjay TikuReliance Jio Infocomm Ltd. RK Four Square, Building Number – 4. DLF Cyber City, Phase – 2 Gurgaon – 122002 Haryana
GujaratWestappellate.guj@jio.com18008893999Bhavesh MehtaOffice -101, Saffron, Nr. Centre Point, Panchwati 5 Rasta, Ambawadi, Ahmedabad-380006, Gujarat, India
HaryanaNorthappellate.har@jio.com18008893999Sanjiv SachdevaReliance Jio Infocomm Ltd, B-93 Industrial Area, Phase 8 Mohali, Punjab 160071
Himachal PradeshNorthappellate.hp@jio.com18008893999Sameer PandeyReliance Jio Infocomm Ltd. Level 1792, 2nd Floor (From Ground) Parking Block, Modern ISBT, Tutikandi, Shimla -171004 Himachal Pradesh
JammuNorthappellate.jk@jio.com18008893999Vivek SharmaReliance Jio Infocomm Limited, Veer Tower, Marble Market, Mouza Deeli, Khasra No 732 & 733, Jammu – 180012, J&K, India
JharkhandEastappellate.bih@jio.com18008893999Santosh SinhaReliance Jio Infocomm Ltd., 2nd & 3rd Floor, Sandhya Tower, Commercial Complex, Puruliya Road, Ranchi – 834001, Jharkhand
KeralaSouthappellate.ker@jio.com18008893999Jayaraj RajasekharanReliance Jio Infocomm Limited, Pukalakkattu Kariyattu Tower, Near Yatri Nivas, Mamangalam, Palarivattom P.O., Kochi – 682 025. Kerala State
KashmirNorthappellate.jk@jio.com18008893999Neeraj FotedarReliance Jio Infocomm Limited, 4th Floor, Sara City Mall, Jahangir Chowk, Srinagar – 190001, J&K
KarnatakaSouthappellate.kar@jio.com18008893999Shiva KumarRCITPL. RMZ Icon Building, No. 51, Palace Cross Road, Bengaluru- 560052, Karnataka
KolkataEastappellate.kol@jio.com18008893999Sanjay ChatterjeeReliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block – DP, Sector-V, Saltlake City, Kolkata -700091
Madhya Pratim4th Floor, Dhan Trident, Block No. B3, PU 4, Commercial Scheme 54, Opp. Satya Sai School, Bombay Hospital Road, Indore, Madhya Pradesh, 452010
Maharashtra & GoaWestappellate.mah@jio.com18008893999Giridhar PuvvalaReliance Jio Infocomm Limited, Down Town – The City Centre, 2nd and 3rd Floor, S No. 8+13/1/2, Above Reliance Mart, Off Karve Road, Mhatre Bridge, Erandwane, Pune – 411004
MumbaiWestappellate.mum@jio.com18008893999Saurabh Singh ParmarReliance Jio Infocomm Limited, 3rd Floor, B Wing, Fortune Building, Bharat Nagar, Bandra – Kurla Complex, Mumbai – 400051
North BiswasReliance Jio Infocomm Ltd. First Floor, B. M. Tower, Near Fire Brigade, Madan Lewrynghep, Shillong – 793014, Meghalaya, India
OdishaEastappellate.ori@jio.com18008893999Bikash MohantyReliance Jio Infocomm Limited, Fortune Tower, 1st Floor, Wing A & B, Gangadhar Meher Marg, Chandrasekharpur, Bhubaneswar – 751023
PunjabNorthappellate.pb@jio.com18008893999Karuna MisraReliance Jio Infocomm Limited, C-135, Industrial Area, Phase – VIII, Mohali, Pin:160071
RajasthanNorthappellate.raj@jio.com18008893999Arun ManiReliance Jio Infocomm Ltd., 1st Floor, Anand Bhawan, Sansar Chandra Road, Jaipur, Rajasthan, 302001
Tamil AntonyReliance Jio Infocomm Ltd, Prestige Palladium Bayan, 2nd Floor, No,129-140, Greams Road,Thousand Lights, Chennai – 600006. TamilNadu
TelanganaSouthappellate.ap@jio.com18008893999Sreedhar NandirajuReliance Jio Infocomm Ltd. 4th Floor, Lake shore towers, Rajbhavan Road, Somajiguda, Beside Yes Bank, Hyderabad: 500082, Telangana
UP (West)Northappellate.upw@jio.com18008893999Sunil KapoorReliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003
UP (East)Northappellate.upe@jio.com18008893999Rajesh SharmaReliance Jio Infocom Ltd., The Solitaire, Opposite Fun Mall, Gomti Nagar, Lucknow – 226010. (UP)
UttarakhandNorthappellate.upw@jio.com18008893999Deepak NegiReliance Jio Infocomm Limited, 2-7, Nishyam Kunj, Abhikarm complex, Civil Lines, Meerut, U.P – 250003
West BengalEastappellate.wb@jio.com18008893999Sailesh RupaniReliance Jio Infocomm Limited, Godrej Waterside, Tower II, 17th & 18th Floor, Plot No: 5, Block – DP, Sector-V, Saltlake City, Kolkata -700091
AssamEastappellate.assam@jio.com18008893999Ritwick ChakrabortyReliance Jio Infocomm Limited, Reliance Corporate IT Park Ltd., 1st Floor, Bijay Crescent, Mahapurush Srimanta Sankardev Path (G.S.Road), Rukiminigaon, Guwahati – 781022, Assam, India


How can I talk to Jio customer care?

To make a complaint about your Jio services, call Jio customer support number 198, which is a toll-free number. You can also call in 1991 if you have any recharge-related concerns.

How do I file a complaint against Jio?

If you have a complaint, call Jio customer service at 198, and if you wish to connect using another number, dial 1800 889 9999.

How do I complain about DND on Jio?

To register for DND, call 1909 from your mobile phone and ask a customer service representative to activate the service.

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